Privacy Policy

BATCH Bakehouse

Last Updated: November 2, 2026

1. Introduction

BATCH Bakehouse respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or subscribe to our SMS marketing program.

2. Information We Collect

We may collect the following information when you interact with our business:

Name
Email address
Phone number
Billing and order information
Information provided through website forms
SMS marketing preferences and consent information

We may also collect certain technical information, such as website usage data, through cookies and other technologies used by our website platform.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill customer orders.
Communicate with customers about purchases and pickup arrangements.
Send cookie-day announcements, available flavors, holiday ordering information, and other bakery updates to customers who have opted in to receive marketing communications.
Respond to customer questions and requests.
Improve our website and customer experience.
Maintain business records and comply with applicable legal obligations.

4. SMS Marketing and Consent

Customers may voluntarily subscribe to receive recurring marketing text messages from BATCH Bakehouse by providing their mobile phone number and expressly agreeing to receive SMS communications.

Messages may include cookie-day menus, available flavors, porch pickup announcements, holiday ordering opportunities, and other bakery-related updates.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchase.

Customers may unsubscribe at any time by replying STOP to any marketing text message. For assistance, reply HELP.

5. Mobile Information Sharing

BATCH Bakehouse does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

We may use trusted service providers, including our website and messaging platform, to securely process information and deliver communications on our behalf.

These service providers are authorized to use customer information only as necessary to provide services to BATCH Bakehouse.

SMS opt-in data and consent information will not be shared with third parties for their own marketing purposes.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Our website and customer communication services are operated through third-party platforms that maintain their own security practices.

While we strive to protect customer information, no method of electronic storage or transmission is completely secure.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the customer experience.

You may be able to manage cookie preferences through your browser settings or any cookie consent tools available on our website.

8. Your Privacy Choices

You may request to review, update, or delete personal information we maintain about you, subject to applicable legal and recordkeeping requirements.

You may also unsubscribe from marketing text messages at any time by replying STOP.

To make a privacy-related request, please contact BATCH Bakehouse through our website.

9. Third-Party Services

Our website is hosted through Wix, which may process certain customer information on our behalf to provide website hosting, online ordering, forms, and messaging services.

Other service providers may assist with payment processing and business operations.

These providers maintain their own privacy and security policies.

10. Changes to This Privacy Policy

BATCH Bakehouse may update this Privacy Policy periodically to reflect changes in our business practices, services, or applicable requirements.

Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

BATCH Bakehouse
Website: BatchBakehouseTX.com